INSE S6P Pro Cordless Vacuum with 2 Batteries 23Kpa Powerful Suction

Had a small problem when unpacking the vacuum and the company respond immediately. Sent the part out and had it in hand five days later. Would recommend this product. It is light weight and works very well.

Service are very great and fast response

Not sure what the point is for the rows of perforations above the tip of the crevice tool. Seems this would reduce suction by allowing an alternate air flow other than at the tip. Probably will apply tape over the perforations to maximize suction at the tip.

Cannot extend or retract long tube while holding the base. The release is on the upper tube, and that is connected to the base, so cannot push the release and extend the lower tube. Need to prop the base on something while using one hand to hold the upper tube and press the release and use the other hand to pull out/in the lower tube.

While the spec for vacuum seems high, still has a problem picking up sand and cat litter trekked by cat onto rugs and carpet. Instead of using the larger carpet head, found using the smaller sofa head picks up better. Probably because the same amount of vacuum is distributed over a smaller surface area; i.e., more vacuum per square inch with the small sofa brush head than with the larger carpet head.

Would prefer 3 stiff bristles row in carpet brush head. Currently it has 2 soft/spongy rows and 1 stiff brush row. Need to more agitate the carpet to loosen the debris to vacuum up rather than using spongy rows to push around what is atop the carpet.

The cutter tool for removing hair from rollers is handy. Would like the curved head part to be thinner to fit into coin slot in plug at end of heads for disassembly. Hair gets into pivot or bushing at the ends of the roller in the head case, so head needs disassembly to get hair out of pivot to make reduce friction when spinning. Disassembly is easy which facilitates cleaning out stuck debris inside bushing; however, a tweezers is needed to get at the wound up debris in the pivot area.

Not sure that the movable shield is for in the sofa head. It doesn't move very easily. It will move when I focus on moving the head to make the shield move, but it doesn't move by itself while moving the sofa head around. I checked, but there is no debris that would increase friction, and only one side can be lightly lubricated in trying to make the shield move more easily. I'll be vacuuming, realize the shield is not in the optimal position, and have to press on the head to move the shield.

Although the manual says the +/- button is to change speeds (normal, high), the power switch pulled by the finger does that, too. When powered on, the first speed is normal. When pulled again, the speed ups to high. Another pull and the unit turns off. So speeds can be cycled through using the power switch. The +/- button is really only useful if the user wants to switch speeds without cycling through the off position with the power switch. The manual says "Press the power switch to on the vacuum, and then press it again to tun it off." No, the 1st press turns on in normal speed, a 2nd press does NOT turn off but cycles to high speed, and a 3rd press turns it off. Too often while vacuuming, my finger will partially come off and back onto the power switch, like when pushing forward and back on the vacuum. This causes a change in speed or powering off. I have to remember to use the power switch, but thereafter release my index finger off the power switch, so I'm using 3 fingers instead of 4 to control the vacuum movement.

In order of vacuum and cleaning results, the order from best to worst is: Hoover upright, Atrix canister, and this cordless vacuum. In order of convenience from best to worst is: this cordless vacuum, Atrix canister, and Hoover upright. I got this cordless stick vac to daily clean up the litter my cat tracks out of the box despite there are mats and pads at the box which help to grab some litter of the cat's paws. I also wanted a handheld vacuum with flex hose and dust brush to be easier than the canister vacuum with its long hose to do dusting.

Glad I got the unit that included 2 batteries. By the time I vacuum up one room and part of another, I need another battery to complete the 2nd room. Instead of a separate charger, would've appreciated a wall stand that brought power to the stored vacuum. The Moosoo K17G is like this: vacuum charges when hanging in wall mount, plus some cleaning tools can be held in the wall mount. When stored hanging from wall mount, the vacuum would be charging. Neater than having to run a cord from wall wart in an outlet to a battery. I had the Moosoo K17G, but it got returned due to missing flex hose and sofa brush head. It was like they sent me the K17 model, but with the K17G charging wall mount. I couldn't trust Walmart to get me the correct model, they had this 2-battery unit but you had a good deal to include more filters for cheaper, so I ordered direct from you.

Because of being cordless, I now vacuum more often, like every day or two instead of about 2 months. I still have to use the upright and canister vacuums, but those are for more thorough cleaning when the rugs and carpet are more dirty...

I love my INSE S6P Pro. It is so lightweight and efficient and, with two batteries included, it runs for a long time. When certain parts of the powerhead broke, it was Danna of Customer Service who cheerfully came to the rescue. She apologized for the problem I was having and instantly had a new powerhead sent to me. It is people like Danna who make this such a wonderful company to do business with.

Danna diligently followed up a problem with my delivery in a most caring way - thanks again Danna!