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FAQs

Frequently Asked Questions about Corded/Cordless Vacuum Cleaner

Does this vacuum work well on ceramic/tile/laminate/hardwood floors? Can this vacuum work on low-pile/thin/med-pile/shaggy/thick carpet?

I5 Corded Vacuum Cleaner is suitable for ceramic/tile/laminate/hardwood floors. It is not recommended to be used on the carpet because the suction force of this vacuum cleaner is too strong, so it easily adheres to the carpet.

N5/N6/V70 Cordless Vacuum Cleaner is suitable for ceramic/tile/laminate/hardwood floors. It is more suitable to be used on the low-pile/thin carpet.

S600/S6/S6P Cordless Vacuum Cleaner is suitable for ceramic/tile/laminate/hardwood floors. It works well on low-pile or med-pile carpets.

Can this vacuum be used in the car?

I5 Corded Vacuum Cleaner comes with one long crevice and one 2-in-1 cleaning brush. The crevice tool could help pick up the debris that is stuck in the gap, and the 2-in-1 cleaning brush could sweep the dust and dirt on the surface of the car seat and console. Just to be aware that this vacuum is corded, you may need a power strip to make it work in the car.

N6/V70 Cordless Vacuum Cleaner can be converted into a handheld vacuum to be used in the car. With the long crevice and the 2-in-1 cleaning brush, the debris that can be seen on the car or non-visible debris inside the unknown gaps could be no longer hidden.

N5/S600 Cordless Vacuum Cleaner equipped with one long crevice and one 2-in-1 cleaning brush can be converted into a handheld vacuum to be used in the car. The 1.2L dust box can store more debris, no need to worry about the dust box in use will be full soon.

S6/S6P Cordless Vacuum Cleaner has one 2-in-1 cleaning brush, one long crevice, and one flexible hose which makes cleaning the debris in the car interior and crevice easier. It also equipped with one 1.2L large dust cup.

Can this vacuum pick up pet/human hair? How to clean the hair that wraps around the roller in the brush head?

I5 Corded Vacuum Cleaner is not equipped with a roller brush in the brush head. So it is easy to pick up pet hair or human long hair from floors and no need to worry about the hair tangled around the roller brush.

N5/S600 Cordless Vacuum Cleaner has one stiff&soft roller brush which suits both the floors and low-pile carpets. It could pick up pet hair or human long hair. Even if the roller brush is tangled with hair, it is detachable and it comes with a cleaning gadget to cut the hair out of the brush.

N6/S6/S6P Cordless Vacuum Cleaner comes with two roller brushes. One is the stiff roller that is designed for debris embedded in low-pile while the soft roller is for dust on floors. It can pick up pet hair or human long hair with these two roller brushes. Even if the roller brush is tangled with hair, it is detachable and it comes with a cleaning gadget to cut the hair out of the brush.

V70 Cordless Vacuum Cleaner is equipped with one soft roller brush. It can pick up pet hair or human long hair from both the floors and low-pile carpets. Even if the roller brush is tangled with hair, it is detachable and it comes with a cleaning gadget to cut the hair out of the brush.

Can this vacuum pick up cat litter, sand and small stones?

I5 Corded Vacuum Cleaner has 18KPa strong suction to pick up cat litter or coffee beans.

N5/N6/V70 Cordless Vacuum Cleaner has 12KPa suction to pick up cat litter, cereal, food residue, and coffee beans.

S600/S6/S6P Cordless Vacuum Cleaner has 23KPa powerful suction to pick up cat litter, debris, large particles.

All the vacuum cleaners are not recommended to pick up sand or small stones. Because the sand or small stones will damage the vacuum interior which may decrease the suction or even make the vacuum stop working.

How long will it take to fully charge if there is no electricity? How to know whether this vacuum cleaner is fully charged?

I5 Corded Vacuum Cleaner is ready to use when plugged in.

N5/N6/V70 Cordless Vacuum Cleaner takes 5 hours to fully charge.

S600/S6/S6P Cordless vacuum cleaner takes 5.5 hours to fully charge.

N5/N6/V70/S600/S6/S6P Cordless Vacuum Cleaner has three power lights. When three power lights are all on and no longer flashing, the battery is fully charged.

How long will this vacuum work for one charge?

N5/N6/V70 Cordless Vacuum Cleaner has 2-speed modes. It will work 30~45 mins on standard mode and 15~20 mins on MAX mode.

S600/S6P has 2-speed modes. It will work 15~20 minutes on the MAX mode, and 20~40 minutes on the standard mode

S6P Cordless Vacuum Cleaner equipped with two batteries, so the work time reaches 40-80 mins on standard mode and 30-40 mins on MAX mode.

The use time of the battery is different in various situations. When the vacuum is used to clean some large-size debris or particles, it might decrease the using time because of the heavy cleaning task.

Does this vacuum need to continuously press power button to work?

I5 Corded Vacuum Cleaner doesn't need to continuously press the power button to work, just press the power button once to start and one more press to shut it off. 

N5/S6/S600/S6P Cordless Vacuum Cleaner doesn't need to continuously press the power button to work. Just press the button once to start at the standard mode and press again to start the MAX mode. Then the third press to shut the vacuum off. The host head also has plus and minus buttons to adjust the modes.

N6 Cordless Vacuum Cleaner doesn't need to continuously press the power button to work. Just press the button once to start at the standard mode and press again to start the MAX mode. Then the third press to shut the vacuum off.

V70 Cordless Vacuum Cleaner doesn't need to continuously press the power button to work. Just press the power button once to start and one more press to shut it off. The button to switch the modes is on the motorhead.

Can this vacuum be kept plugged in when not in use? WIll this vacuum be overcharged when it always stays in the charger?

I5 Corded Vacuum Cleaner is not recommended to be left plugged into the outlet all the time. If the vacuum cleaner is not in use, we recommend unplugging it.

N5/N6/S600/S6/S6P/V70 Cordless Vacuum Cleaner comes with overcharge protection. To maintain the battery performance, we recommend unplugging the vacuum cleaner when the charging is complete.

Can this vacuum stand upright on its own? How to store this vacuum?

N6 Cordless Vacuum Cleaner can not stand on its own. It is equipped with a charging base and screws. The charging base can be screwed into the wall to hang the vacuum cleaner. If you don't want to damage the wall, the charging base doesn't need to be nailed into the wall and the battery can be charged alone.

V70 Cordless Vacuum Cleaner can not stand on its own. It comes with a wall mount that allows you to hang it on the wall to store the vacuum.

N5/S600/S6/S6P Cordless Vacuum Cleaner can not stand on its own. The motorhead can be detached to hang on the hook of the floor brush. And it comes with a wall mount that allows you to hang it on the wall to store the vacuum. 

Whether the accessories of different machine models are compatible with each other?

Accessories for I5 Corded Vacuum Cleaners are not compatible with other models of vacuum cleaners.

 

Accessories for N6 Cordless Vacuum Cleaners are not compatible with other models of vacuum cleaners.

 

Accessories for V70 Cordless Vacuum Cleaners are not compatible with other models of vacuum cleaners.

 

N5/S600/S6/S6P Cordless Vacuum Cleaner can share the following accessories:
Purple Filter, Metal Filter, Retractable Metal Tube, 2-in-1 Cleaning Brush, Long Crevice, Flexible Hose, Bed Brush.


The Motorhead, Brush Head and Battery of N5 cordless vacuum cleaner are not compatible with S600/S6/S6P Cordless Vacuum Cleaner.

 

The White Filter can be only used in S600/S6/S6P Cordless Vacuum Cleaner, which is not compatible with N5 Cordless Vacuum Cleaner.

 

The Brush Head of S6/S6P Cordless Vacuum Cleaner is different from that of S600 Cordless Vacuum Cleaner.

 

The Battery and Motorhead of S6/S6P Cordless Vacuum Cleaner and S600 Cordless Vacuum Cleaner can be used interchangeably.

Frequently Asked Questions about E6 Robot Vacuum Cleaner

Does this vacuum work well on ceramic/tile/laminate/hardwood floors? Can this vacuum work on low-pile/thin/med-pile/shaggy/thick carpet? Can this vacuum pick up pet/human hair?

E6 Robot Vacuum Cleaner is suitable for ceramic/tile/laminate/hardwood floors, and carpets which height are lower than 1.5 cm. But it doesn't work in dark or on the dark-colored surface(carpet/floors) due to cliff detection. 

 

This vacuum can clean pet hairs. It has a powerful suction up to 2000Pa. It can also easily clean the dust, crumbs, nutshells, pet food, finely chopped kitchen waste, etc. 

When it's not in use, should I shut it off or should I leave it on and at the base, which charges it consistently?

If you often use this E6 Robot Vacuum Cleaner, please leave it connected to the mains power adaptor. This vacuum has an intelligent charging system, which prevents the batteries from becoming overcharged; If it will not be used for a long time (several weeks), please unplug the main power adaptor and turn off the main switch of the vacuum.

How long will it take to fully charge if there is no electricity? How long will this vacuum work for one charge? Will this vacuum return to the Charging Base automatically?

Before using this E6 Robot Vacuum Cleaner for the first time, you'd better charge it for 8 hours. From the second charge, it will take 4-6 hours to be fully recharged.

 

The MAX total runtime of E6 is 120 minutes (90+30=120)with a full charge. 90 minutes is MAX cleaning time. Actual cleaning time will vary based on the suction power mode and the cleaning surface. Also, the debris amount or a carpet will affect its runtime too. 30 minutes is the MAX working time for the robot to search for the way back when in low battery.

How big is the cleaning area? How many cleaning modes does it have? Will the robot go back to the same areas to clean?

E6 Robot Vacuum Cleaner has a large battery capacity that makes it clean the area up to 2500 square feet in standard suction mode. It can completely meet the cleaning requirements of most families.

 

It has four cleaning modes, Automatic Mode, Row by Row, Spot Clean, and Edge Clean. You can use the remote control to choose the cleaning mode and set a cleaning schedule according to your needs.

 

This vacuum doesn't have a mapping function, but it remembers the path based on the distance traveled by the wheels. If the ground is slippery or the environment is more complicated, it will misjudge, which causes it to go over the same areas. But after cleaning for 90 minutes, it gets almost all areas that are accessible.

Is this vacuum noisy when it is working? What is the height to go under my furniture? Will it falls downstairs?

E6 Robot Vacuum Cleaner has a unique air duct structure design, which can effectively reduce the noise produced during the machine operation. The vacuum decibel is less than 55, which is equivalent to the same volume as normal conversation.

 

This vacuum is very slim, with a thickness of 2.72 inches, it can clean under low-hanging furniture lower than 3.1 inches with ease.

 

And it has multiple cliff sensors that identify stairs and ledges to prevent robot vacuum from falling downstairs. Also, it can surmounte a 1.5cm obstacle and climb over steep slopes of 15 degrees.