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A: Here are a few reasons why a vacuum cleaner loses its suction power and the things you could do to fix them:
#1 Dust container-related issues: The first thing you need to do is check if the dust container is full. It is suggested to empty the dust container in time. That way you know for sure that the loss of suction is not caused by this issue.
#2 Caked up filters: The pre-motor filter prevents dirt and dust from getting into the motor. Over time this filter can accumulate a cake of dirt and debris. A clogged up filter can cause your vacuum to lose its suction. Please replace or clean the filter in time. Beware of making sure the filter is completely dry before installation.
#3 Blockages: From a small Lego piece to a pencil, a vacuum cleaner can literally suck in more than it can swallow. When that happens, the object usually gets lodged, which in turn obstructs the airflow. Please regularly check the hose and attachments for obstructions.
#4 Air leakage: A rip in the hose or crack of the dust container can drastically compromise the suction power of a vacuum cleaner. Air leakage can also occur if the attachments are not fitted properly. Check the hose and attachment to ensure there are no air leakages.
#5 Faulty motor or battery: If everything else is fine, please contact us via firstname.lastname@example.org by offering your order number and details about the issue you met, we will check if the motor or battery is faulty and offer you a replacement.